Blog - New Jersey

How Small Gestures Can Go a Long Way: A Story from Our Dallas Location

Posted by ImageFIRST on Oct 30, 2017 8:00:00 AM

At ImageFIRST, a leading provider of medical uniforms in New Jersey and many other U.S. states, we make strides every day to benefit our associates, patients, customers, and members of the community. Even the smallest good deed can cause a ripple effect and change someone’s life.

One day, an ImageFIRST Dallas associate was working on the line (a conveyor belt that allows workers to check and sort laundry before washing it). She found a phone in the laundry and immediately turned it in. The phone was under the care of Allen Ellis, the Service Director for ImageFIRST Dallas.

Allen used the phone to place a call in order to find out who the phone belonged to. The call was answered by Paula, an ImageFIRST customer who worked at a nearby medical facility. The phone belonged to her, so Allen made arrangements to meet with her and return it.

While Allen was on his way, Paula’s phone rang. The call was from Paula, who was trying to reach her husband who was a patient at a nearby hospital. She accidentally called her own phone instead of calling the medical facility that her husband was checked into.

When Allen arrived at the meeting spot, Paula shared that she was confused because she was trying to call multiple numbers to take care of details for her husband’s heart surgery that would take place on the following day. She was clearly overwhelmed, so Allen wanted to help.

Allen told Paula that he would pray for her husband. Paula was very grateful and gave him a hug to thank him for all of his efforts. She was amazed that he had gone out of his way to get her phone back to her and go the extra mile to show that ImageFIRST cares.

This is just one of the many examples of how ImageFIRST associates go above and beyond to improve the lives of our customers and their patients. Through our products, services, and random acts of kindness, we strive to regularly take stress off of medical staff and put a smile on their faces.

To learn more about our healthcare linen services and our products, such as medical scrubs and uniforms in New Jersey and many other areas, contact us by visiting or by calling 1-800-932-7472. Find out how a partnership with ImageFIRST can give you so much more than new sets of linens!